SHIPPING POLICY

Thank you for shopping at HU:GAL! We are committed to providing you with a seamless shopping experience, including reliable shipping services. Please review our shipping policy below:

1. Shipping Methods: We utilize UPS and USPS (non-contiguous states and territories), including Standard/Economy shipping and express shipping options based on your location and the shipping method chosen at checkout.

2. Shipping Destinations: We currently ship to United States only. If your country is not listed, please contact us for potential shipping arrangements.

3. Shipping Costs: We currently have a flat rate of $10 for Economy Shipping and $20 for Express Shipping. There are exception to the non-contiguous states and territories which have a flat rate of $15 for Economy Shipping. Free shipping may be offered on orders over $99, applicable after discounts and before taxes.

4. Processing Time: Orders are typically processed and shipped within 3-5 business days. Orders placed on weekends or holidays will be processed the next business day.

5. Estimated Delivery Times: Estimated delivery times are as follows:

  • Standard/Economy Shipping: 5 to 7 business days
  • Express Shipping: 2 to 3 business days
  • Estimate delivery time might vary in non-contiguous states and territories

Please note that these are estimates and actual delivery times may vary depending on carrier delays, customs processing, and other factors outside of our control.

6. Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on our website or directly through the carrier's website.

7. Shipping Restrictions: Certain items may have shipping restrictions due to legal or logistical limitations. We reserve the right to cancel an order if shipping restrictions apply or if shipping to a specific location is not feasible.

8. Shipping Policies for Returns and Exchanges: Shipping costs for returns or exchanges are the responsibility of the customer unless the return is due to a mistake on our part or a defective product. Please refer to our Return Policy for more details.

9. Contact Us: If you have any questions about our Shipping Policy or need assistance with your order, please contact us at info@hugalofficial.com.